|
|
|
|
|
|
|
|
I'm experiencing crashes, freezes, and other weird problems!
|
|
|
| This situation is most generally caused by a low
memory condition. The longer the device has been on without rebooting, and the more different apps that
have been started and closed, the less free memory is available for starting new apps. Please reboot
your device. Deleting and re-installing the game may help as well.
|
|
|
|
|
If I delete and re-install a game from the appstore, won't I be charged again?
|
|
| As long as you use the same iTunes account that you used when you originally
purchased the game, you will not be charged to download a game again. When you go to download the game, you will receive a pop-up
window on your iphone screen that says, "You have already purchased this item. To download it again for free, select OK". After
tapping OK, the download will complete as normal and you will not be charged again.
|
|
|
|
| There's
a word missing from the Aero Frenzy dictionary!
|
|
|
Although the Aero Frenzy dictionary includes 50,000 words, there
are words that were not included in the dictionary because of size considerations. However, we have tried to include
the words that are most common in the English language. If you think that you have found a word that is not
in the dictionary, but is in common usage, please send an email to support@bapsoft.com
and we will do our best to include it in the next version release.
|
|
|
|
|
I purchased a CD from a retail store that contains your games (like a 200+ collection), but the software is
unregistered. Why do I still have to register?
|
|
| Software collections like the one you purchased are meant only
as a way for the customer to find a lot of programs conveniently placed on a CD. This allows the customer
to try the software on a "trial" basis to determine if they wish to purchase the software.
If you look closely at the package or the CD, it should indicate that the software on the CD is "shareware"
or "trial" software. This requires that you purchase a registration if you wish to use the software
after your trial period has expired. When we receive your order, we will send your registration
code to activate the game.
|
|
|
|
| How
do I upgrade my game to the latest version?
|
|
|
Before upgrading any of our games, we highly recommend that you first delete the old versions from your Palm/Pocket PC. This will ensure a clean installation. To upgrade, simply
download the latest release (trial version) from our website and install it to your PDA. Afterwards, you may need
to re-enter your registration code to activate each game. If you need us to resend your registration code,
please send an email to support@bapsoft.com
|
|
|
|
| What
is your software/registration policy?
|
|
| Our registration policy allows you to use our software
on a single Palm/Pocket PC device for each registration that you purchase. We do not
allow transferring registrations to another person or another device. As with any computer software,
the license that you purchase is for one copy of the software (on one PDA device).
The software was originally registered for a specific User ID, and new registration
codes will need to be purchased.
|
|
|
|
| What
is your refund policy?
|
|
We offer FREE trial versions of
all software to allow the customer the ability to evaluate our software prior to purchasing the
full versions. Please download and install the trial version before purchasing our software.
We regret that we are unable to provide refunds for:
Software purchased for the wrong device or mobile operating system
Promotion codes not provided during the purchase process
Any item 30 days after the purchase date
|
|
|
|
|
|
Copyright ©2001-2020 by Bapsoft, LLC. All rights reserved.
|